Your information and your choices.

1. Introduction

ProTrac CMS ("we", "our" or "us") is committed to protecting your privacy. By accessing or using our website, application or related services (together, the "Service"), you acknowledge the practices described in this policy.

2. Information you provide

When you submit a project enquiry, we collect your name and work email, together with any company, role and country information you choose to provide. We also record whether you separately consent to product marketing and advertising.

When you use the ProTrac CMS application, project and account information may be processed as needed to provide the Service under the arrangements with the relevant customer organisation.

3. Website analytics

If you accept analytics and marketing technology, we collect a random session identifier, pages viewed, page titles, referring page, campaign parameters, language, time zone, screen-size range, browser/device information, approximate country, region and city supplied by the hosting network, tracked interactions and engagement duration.

Our first-party website analytics does not intentionally store raw IP addresses or create a covert device fingerprint. Identified enquiry records are stored separately from anonymous website-event records. Administration and private reporting pages are excluded from website traffic reporting.

4. How we use information

• Provide, secure and improve the Service.
• Respond to enquiries and plan projects.
• Measure website performance and campaign effectiveness.
• Understand which product information is useful to visitors.
• Send product news or create relevant advertising audiences only where permitted.
• Comply with legal obligations and protect our rights.

5. Cookies and tracking technologies

Essential local storage remembers your privacy choice and supports basic site operation. Optional first-party analytics, Google Analytics/Ads, LinkedIn Insight Tag and Meta Pixel are designed to load only after you select "Accept analytics & marketing" and the relevant service identifiers have been configured.

You may choose "Essential only" and continue to use the website. You can also clear stored site data in your browser to reset your choice.

6. Marketing

Submitting an enquiry does not automatically enrol you in marketing. The marketing checkbox is optional. If you opt in, we may use your contact details and campaign source to send ProTrac CMS product information and to support relevant advertising. You may withdraw consent or unsubscribe at any time.

7. Service providers and disclosure

We may use hosting, database, analytics, advertising, communications and professional-service providers to operate the Service. They may process information only for the agreed purpose and subject to appropriate obligations. We may also disclose information where required by law, to protect the Service, or in connection with a merger, acquisition, restructuring or sale of business assets.

We do not sell personal information.

8. International processing

ProTrac CMS serves global project teams. Information may therefore be processed in countries other than the country where it was collected. Where required, we use appropriate contractual, organisational and technical safeguards for international transfers.

9. Retention and security

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the Service, responding to enquiries, maintaining business records and meeting legal obligations. We apply reasonable administrative, technical and organisational safeguards, but no internet service can guarantee absolute security.

10. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy of information, withdraw consent, opt out of direct marketing, or complain to a privacy regulator.

California residents may also request information about collection, use and disclosure and may have rights to deletion, correction and equal service. We do not sell personal information. EEA and UK residents may exercise applicable GDPR rights.

11. Children

The Service is intended for business and construction-project use. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so that we can review and delete it where appropriate.

12. Third-party links

Our website may link to app stores, social networks, videos and other third-party services. Their privacy practices are governed by their own policies, and ProTrac CMS is not responsible for those external services.

13. Changes to this policy

We may update this policy when our services, legal obligations or business practices change. The revised date will be shown at the top of this page, and additional notice will be provided where required.